A serious security flaw has been detected in the OpenSSL protocol used to encrypt web-based communication including email, banking and other sensitive web applications. We are taking proactive steps to ensure the security of our email media applications.
Before the vulnerability was detected on April 8, passwords for sending and receiving email, as well as for access to secured websites, banks and social media could have been compromised. In the case of your email media services, only outbound email passwords are at risk, but the problem is potentially much wider. The original software flaw was introduced two years ago in shared libraries used by a majority of web servers worldwide.
We have applied software updates to the servers that host all our customers’ outbound email traffic. We recommend that you change your passwords on all sensitive Internet applications.
We deem the security risk low for users of email media. We make these recommendations in an excess of caution, and to ensure that you are aware of the widespread nature of this risk. Please check with your other service providers to learn more.
It’s important to point out that this vulnerability affects almost all encrypted communication on the Internet, not just your email media application. Any service that uses OpenSSL is potentially affected.
Our technical support staff are prepared to work with you to update the outbound email passwords used when sending branded email media.
Please get in touch if you require any assistance or further information.