Yes, optional training is offered via an online session with one of our training personnel and the
duration of the training
is between 60 and 90 minutes.
24/7 Support is available. Email & Phone support is delivered during normal business hours and phone
support is available
Yes, although our system has all the tools to effortlessly manage your own campaigns we also
understand the need for management
services. We can step in at any point in the process. Whether you require design, coding, send
or the whole package – we can deliver.
You can create an unlimited number of groups.
Subscribers who click on the-opt out link at the bottom of a newsletter will be opted out
and the only way to get the user active again is to send them a link to the signup form.
Bounces occur because the recipient’s mailbox is full, the mail server is temporarily unavailable, or
the recipient no longer
has an email account at that address.
Bounces and errors are moved to a sub group called “error”. In this group you can view, edit or
delete the errors.
Yes, if you wish to change the “From” email name and email address you can change it before
out a newsletter.
Yes, there are various different layouts available for free. We can create custom bespoke
Yes, you can upload your own HTML template and host your images on our system. Moderate HTML
is needed for these types of campaigns.
No, images are note embedded. To get the most accurate reporting email images need to be
Emails without embedded images are also delivered a lot quicker than email with embedded images.
Yes, you can create unlimited sign-up forms and link them to your groups for easy signup to
Yes, you will be able to track opens, clicks, bounces, opt-outs and new subscribers.
Yes, the system automatically creates an online version of every campaign you create on the
No. Content needs to be pasted into a simple text editor like Notepad to remove all formatting
then copied from Notepad into the system were you can format the text using our WYSIWYG editor.
Yes, you can host documents of up to 10mb on the system.