If you’re looking for a smarter way to track customer feedback and boost engagement, centralised banner management could be the tool you need. It not only helps you keep your email messaging consistent across your organisation but also offers valuable insights into how customers and prospects interact with your communications.
For example, “Rate Our Service” banners let you measure performance in real-time. You can see which messages generate the most feedback, update banners across your team instantly, and ensure every email aligns with your latest engagement goals.
To maximise results, we recommend linking higher ratings (like 4 or 5 stars) directly to your Google Reviews page, helping build your public reputation. For lower ratings (1 or 2 stars), redirect users to a private feedback form, such as one created in Google Forms. This allows you to collect constructive input and resolve issues discreetly.
Adding service rating banners to emails sent by customer support teams also opens up a valuable feedback loop. With immediate alerts for low scores, your team can act quickly to resolve concerns, improving both customer satisfaction and overall service quality.
In short, integrating banner feedback tools into your email marketing strategy empowers your team to act on real insights and keep your customers happy.
At Clikit Media, we help businesses uncover the power of everyday email with professional banner management and tracking that delivers real results.
Ready to turn every email into an opportunity?
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Melissa brings over a decade of experience in sales and marketing to the table. She’s all about building strong relationships, both inside and outside the company. She has a knack for user-focused product training, creating engaging marketing content, and helping shape innovative product plans.
Outside of work, you’ll find her exploring a wine farm or relaxing on the beautiful West Coast with family and friends.
